I have just engaged in an economic transaction. On reflection, this is how it feels like it went:
Shane: Hello. I need a quote for a windscreen replacement.
WomanOnPhone: Okay. Make and model?
Shane: Oh, I don't know, just an ordinary windscreen - whichever is most popular. Or cheapest. And safe.
W.O.P.: No, no. The vehicle.
Shane: Oh. VW Passat.
Shane: Yankee Doodle Zero Blah Echo Dandy Beano.
W.O.P.: Great. And have you currently got sensors?
Shane: ('Like daleks?') Er.
W.O.P.: Rain sensors. Do the wipers come on themselves when it rains, sometimes?
Shane: ('Well, yeah. But that can't be sensors in the windscreen - I'd've seen the wires or sensor pads, surely. Must be just under the windscreen.') Er, no. I don't think so.
W.O.P.: Okay. And you'd want it doing today?
Shane: Yes please. Do you come to me? ('Or do I risk being lacerated in the face, by coming to you?)
W.O.P.: We can come to you. Where are you?
Shane: I'm in BlahBlah. ('Shit. I bet she adds More Pounds because of that.')
W.O.P.: Ok. Well that's coming out at Some Pounds.
Shane: Some Pounds? Ok. Let's do that.
W.O.P. and I agree a time at which A Man will come to me.
Later, A Man arrives and looks over his task like a true Windscreen Professional.
Windscreen Professional: Did she give you two prices?
Shane: No. Just the one for Some Pounds.
W.P.: Mm. It's just that you've got the rain sensors, see? (points at very obvious and highly visible rain sensors)
Shane: Yes, mm-hm. ('But of course, the rain sensors of obviousness')
W.P.: So that'll be More Pounds.
Shane: More Pounds, oh that's fine. ('Not that I'm rich or anything, you understand.')
W.P.: Right then, if you could pull the car forward - I'll need to open both doors. I'll get on with it.
Shane: Okay. And would you like a drink?
W.P.: No thanks, I'm not gay.
He gets on with being A Man, and I leave him to it.
It didn't feel like a balanced transaction. Definitely a sense of being all at sea on that one.
Will have a look over the OU website later. They probably run courses on Manning Up.